Zyvor.com provides flexible and affordable shipping – below you will see all relevant information concerning our shipping and policies.
Delivery is time is based on your location.
Europe approximately 7 – 14 days
USA and Canada approximately 10 to 21 days
Rest of the World 7 to 21 days
All orders are shipped with registered mail. A tracking number will be provided.
We offer a delivery guarantee – If your order is not delivered it will be shipped again for free
- We ship everything from our distribution center based in Delhi, India
- Please note we do not process orders on Weekends and Holidays
- We will process and ship orders to a P.O. BOX in USA, however we cannot accept any A.P.O’s
- Please allow 24 to 48 hours after the order was billed to check your tracking number.
- In case you get contacted by our payment processor by email for verification simply reply to them ” please proceed with the transaction ” if they call you – simply say the same thing over the phone – Note this can create 1-5 days delays and is only needed for new customer on their first order
- If the shipping information is wrong, we will not issue a refund. Please double check your information before placing any order.
- Large orders (defined as any order that does not fit in a standard envelope) may be split into 2 or more smaller package – those will be shipped in interval of 24h so you might not get all your order in one package on the same day. This was decided based on our feedback from customs and to insure you get your order. Please note we will not charge you for any additional package we need to ship for larger quantities and as always all packages will be traceable.
- If there is a mismatch of billing and shipping address, like shipping to USA billed to a difference country, we might flag your order manually and request id prof, you might just go ahead and email us ID proof right after placing the order to avoid any delays.
- We do not ship to any conflict country or war zones – since this is list may change, we will go on a case by case. If you place an order successfully but we deemed your country as not safe we will simple refund you and email you explaining our reasons. As a rule of thumb if you are reading this and got a visa card you are probably fine.
- If your order takes over the max allowed time for delivery – please wait an additional 7 days. after that we will either reship the whole order with a bonus or give you a full refund. Depending on what you want us to do .
- Depending on the products we might have two or more suppliers/manufactured for the same medication, therefore we reserve the right to fill your order with the available stock – this will of course be covered under our full refund policy if you are not satisfied with the product.